Categories
Awesomeness in the World

Don’t Worry – The Universe Has Your Back

They say it’s a small world, and they’re usually right. I was reminded of this a couple weeks ago when a newer friend of mine came over to our house for dinner. I’ve known her for about a year and she’s one of those people you instantly adore. She lives in Boston, but is in DC every 4-6 weeks to come into her office here and touch base, and I thought she might like a home-cooked meal rather than another dinner out (my husband’s cooking – let’s be clear. I’m pretty skilled at ordering in.). Plus, we could take our time and linger rather than being rushed after dinner.

While we were settling into dinner, my friend and my husband were getting to know each other. As we talked, my husband was surprised that my friend had heard of his relatively small(ish) association and it turns out she had interviewed there a few years ago. As they kept talking, they realized they worked in the same area and eventually worked back to the fact that my husband had interviewed my friend three years ago. Not only had he interviewed her, he had offered her the job at the same time she was offered her current job. Clearly, she turned down the job with my husband and started working where I met her a year ago. It had been several years ago and they were both our of context (a job interview vs. a friendly dinner at our home), but it was a hilarious discovery. I remembered my husband talking about this woman who was terrific, but probably overqualified and he was worried she would take the offer she’d been given. He was obviously right to worry, but his judgement of her character and abilities were spot on – I can attest to that now on this end of things. Fortunately, both my husband and my friend are class acts and even though they didn’t end up working together, they parted on good terms. Talk about something that could have been an awkward situation…

As we were laughing about how small the world is (repeatedly – it really was funny), my friend said “Obviously the universe had big plans for us, and our paths were going to cross one way or another.” And she was absolutely right. I know most of the people on my husband’s staff and he knows lots of the people with whom I work, so I believe we would have met and become friends one way or another. So often, the people who come into our lives can seem random and haphazard. My husband and I often talk about how curious it is that our paths crossed how they did and when they did. While I don’t necessarily subscribe to the theory that everything happens for a reason, experiences like this do make me think that the universe might have my back. And that’s not a bad feeling at all.

Categories
Book Reports

Modern Romance (and Our Old Friend, Choice!)

I just finished Aziz Ansari’s Modern Romance. As a devoted Parks and Recreation fan, it was on my must-read list and it definitely didn’t disappoint. He looks at our approaches to dating through the lens of modern technology, and while I’m not currently in the dating pool, I still recognized myself in lots of what he was talking about. Of course you would expect Ansari’s fantastic sense of humor to be prevalent throughout the book (and it certainly is), but I wasn’t prepared for all the research and science he uses to inform his thinking and back up his observations.

I wrote about choices last month and the difficulty I have with options. It turns out I’m not alone (not too shocking, I suppose). Ansari’s writes:

Barry Schwartz is a professor of psychology at Swarthmore College who has spent much of his career studying the annoying problems that come from have an abundance of options. Schwartz’s research, and a considerable amount of scholarship from other social scientists too, shows that when we have more options, we are actually less satisfied and sometimes even have a harder time making a choice at all.

Ansari then goes on to talk about the concepts of “maximizer” and “satisficer” which are the ways we deal with all these options (both of which were new to me, but apparently not the rest of the world…or so my husband tells me). A maximizer is someone who wants to seeks out the best of all the options available and a satisficer (a combination of satisfy and suffice) will be happy with something that’s good enough. And we can be both of these types of people, depending on the situation. Ansari points out the trouble we have today with all the different ways we can meet and select people thanks to technology, but these ways of dealing with all choices rang true to me in other areas of my life as well.

For instance, I love to try new restaurants, but usually when someone else is making the decision. I’m too overwhelmed by all the options and the important thing to me is the company, so I’m pretty willing to go someplace that’s good enough. But having said that, I am a karaoke maximizer. There is no “good enough” experience. You either play to win and bring the house down or you don’t go at all. I am constantly on the look out for the best karaoke song for the situation (and ballads are always a no-go. Sorry, Celine Dion. She’s great, but no one wants to hear that out at a karaoke bar. You’re welcome, world.)

There are only so many hours in the day and so much brain space we have to give, so we’ve got to decide where we want to maximize and where we want to satisfice. I’m glad I chose to spend my time on Modern Romance. In addition to my new vocabulary word, I definitely laughed out loud at some of the text message exchanges Ansari found in his focus groups and stand up acts. Those alone are make the book worth the time.

Categories
Inside My Head Karen

Fear + Humans = Normal

Karen Fear
photo credit @michaelhull

Fear.

Of?

______________________________________________.

Fill in the blank.

My Aha Moment: Every human on the planet can write something on that line.

Isn’t that incredible?! Think about that for a moment. The entire human race, from every region of the planet, can identify with fear. It manifests itself differently in all of us. What might create fearfulness in one person may help another experience fearlessness.

Someone is afraid of heights while another is fearless of heights.

Someone is afraid of large social gatherings while another is fearless and the life of the party.

If I’m a child, I may be afraid of the dark or afraid of monsters in the closet. If I’m a teenager, I may be afraid of not having friends or being picked last in classroom games. If I’m an adult, I may be afraid of not having enough money or afraid of getting a serious illness.

Doesn’t matter what the age, what part of the world you live in, or whatever status you perceive to have – you do experience fear. We all do. Whether fleeting or immobilizing, momentarily or hauntingly – fear is real.

I was reading a bunch of quotes on the Internet about fear. Countless quotes on fear! That in and of itself is mind blowing. Could it be the topic of fear is one of the most researched, talked about, counseled and examined? Does fear land in the top 5 psychological analyses? (I don’t know. These are genuine questions.)

These countless quotes were actually pretty inspiring: encouraging us to let go of fear and reminding humans we can overcome fear.

As I reflected on my personal life, I notice my fears morph. What might have caused me fear at one point in my life, no longer causes me fear. Each fear I encounter is usually associated with The Unknown.

My Resolve #1:  Fear is universal and woven into the human race. The reassurance: someone identifies with each of us.

My Resolve #2:  Fear changes and Experience is its overcomer. The reassurance: we will learn deep truths and get through it.

My Resolve #3:  Fear does not isolate us from community. The reassurance: we belong and we are loved.

My Resolve #4:  Fear is waiting for us in our tomorrow world. The reassurance: we will conquer yet again.

My Resolve #5:  Fear does not make us weak. The reassurance: we are strong and perceptive.

My Resolve #6:  Fear commands us to trust that which we do not know. The reassurance: we’re being propelled into new understandings and empathies.

My Resolve #7:  Fear is a gift to others. The reassurance: because of our fears, we are able to support someone else in his or hers.

– Karen Thrall

*also published on www.karenthrall.com

Categories
Career Libby

Being a Good Guest

I am on a “working vacation” for the month of August – I am taking my seven-year-old son on a road trip to visit family and friends throughout New England*. While he and his cousins enjoy swimming, running, biking and playing, I continue to work remotely with pools, ponds, mountains and meadows as my office view. We are nomadic, staying anywhere from two nights to a week in each place. Along the way, I’ve picked up some tips on being a good guest that I think translate really well to the work place.

  1. Pick up after yourself. When you don’t have any place to put your stuff, it can start migrating all over the place. Not only is that inconsiderate of the people who live there, but it makes it harder to pack up and you can lose stuff in the process. At work, keep your workspace neat and tidy – it shows respect for your co-workers and makes it easier to respond to them when they need something from you.
  2. Help with the chores. While you are a “guest,” you are also family! You are not there to be waited on – pitch in and help with the dishes, the laundry, weeding or childcare. Not only does it build a stronger bond and sense of community, but if you don’t, it can lead to resentment and a less pleasant environment. At work, if you’re not too busy or have finished a project, look around and see who else needs help – this not only strengthens your team, but it will come back to you next time you’re in a crunch.
  3. House rules. We have a lot of rules for our son – and they are not always the same at every house we visit. While some are non-negotiable (no-hitting, no stealing, no knocking over of Mommy’s cocktail), there is a need for flexibility. If something is a no-go in that house, it applies to my son, too; if they are allowed to do something that he normally would not be (we’re talking extra sweets here, not R-rated movies and cigarettes), it’s okay to loosen the reins and let him have that experience. It is more fun for everyone and I am often surprised how well he navigates a different routine or set of rules. At work, the way you do something is not the only way to do it – people have different ways of working or accomplishing a task – try letting go of the how and focusing just on the results.
  4. Ask for what you need. The people hosting you want you to be comfortable (not too comfortable, see #2 above!), but they don’t always know what you need. Do you prefer a certain type of milk or yogurt? Let them know next time they go to the store. Does your kid need to go to bed early? Say goodnight when it’s the appropriate time. Do you need to do some laundry? Ask if you can throw some things in next time they do a load. If you don’t let people know what you need in order to have the best experience and settle in to their routine, it can become a bit awkward – negative or uncomfortable energies are easily picked up on! At work, if you need help, ask someone – you may need extra resources, more time or a hand with something. If you don’t ask, your boss will still pick up on your less-than-positive energy but won’t know why and that can lead to all sorts of communication problems. Articulating what you need makes things clear, allows others to participate in finding a solution, and still lets you shine.
  5. Don’t forget to pick up the check. One of the nice things about a trip like this is that it can really reduce the cost of hotels and eating out – this is a good thing! However, it’s not free: you are adding costs to your hosts like a longer grocery list, a higher energy bill and a bigger laundry load. Be cognizant of their expenses and try to contribute where you can – do the grocery shopping sometimes or chip in for their weekly expenses. Take the kids out for ice-cream or a trip to a local activity, and definitely take them out to dinner at least once while you’re there – it’s a nice way to say thank you and no one has to cook or clean. It can be a vacation for everyone! At work, it is important to share the spotlight – chip in on others’ recognition and participation, share the credit for a project you worked on, let them work with the best volunteer – ensuring that they get some of the good stuff helps your office experience be a little less like work and just a wee bit more like vacation.

– Libby Bingham

*Connecticut, New York, Vermont, New Hampshire, Massachusetts and back to Connecticut in 25 days by car! [Editor’s Note: Libby is a brave, brave woman!] 😉

 

Categories
On the Job

Ignite: What Selling Shoes Taught Me

For the past few days, I’ve been in Detroit attending the ASAE Annual Meeting. The meeting itself is a great gathering of association executives from all over the country and a wonderful chance to see some faces I’ve missed. But this year was different for me in that I spoke at an educational session called Ignite. Ignite sessions are a number of speakers grouped together talking about entirely unrelated topics, but all using the same format. Each speaker gets 5 minutes and 20 PowerPoint slides that advance automatically every 15 seconds. It’s a fascinating format. I’ve attended a number of these sessions over the years and it’s a great opportunity to get a glimpse into people’s lives. The sessions are typically personal in nature and tell some sort of story – lessons learned, inspiration and even some incredibly moving personal stories about love and loss.

I’ve been presenting for a long time and I can say with all certainly that this is the hardest type of presentation to give. Five minutes flies by and the timing of the slides requires a ton of practice. There’s very little room for error, though thankfully, the audience (typically at least 300 people at this meeting) is supportive, encouraging and forgiving. It was a unique experience and I’m honored to have been a part of it. My co-presenters this year talked about a wide variety of topics and some of my favorites included lessons learned after beating cancer, coming from Poland to rural Missouri as a high school exchange student and the power of music. I chose to honor John Fluevog and talk about what I learned while selling shoes at his extraordinary company and I wanted to share a bit with you (be kind…I only had 5 minutes!).

  1. Do what you expect, not what others expect. Making a career move from association management into retail management seemed like a crazy idea to most people. But in talking with the folks at Fluevog, we all agreed it was just a crazy enough idea to work. And while I got a lot of funny looks and reactions from some professional contacts, it never occurred to me to not pursue it.
  2. Be yourself. This is a big one and John himself talks about the importance of authenticity all the time. When you’re comfortable and being yourself, others will be comfortable and be themselves around you. This is the sweet spot where the magic happens.
  3. Build your team. One of the most memorable things John ever said to me was that the DC store was my store and the team there needed to be my team and work with me. This was coming from the founder of this company, and I was pretty sure it was his store. His permission was a huge vote of confidence and changed the way I thought about managing people. John thought enough of me and trusted me to build a team he’d be proud of. And I’m happy to say I think we accomplished that. Some of my favorite people are in my life now because we were on that team together.
  4. Celebrate and have fun. We get caught up in the day to day and we often forget this part. My team genuinely enjoyed each other and were always rooting for one another both at work and outside of work. We celebrated store accomplishments, birthdays, graduations, and important life milestones. Celebrating and enjoying each other is critical for any team’s success.

And while not a quote from John himself, I think this Amy Poehler quote sums up what resonated most with me – do work you are proud of with your talented friends. Thanks for letting me share some of my story here. 🙂

Categories
Inside My Head Karen

I Cannot See Ahead of Me

Karen sightIt is a scary moment when you open a door and enter a room where all you see is darkness, and you know you have to maneuver through its corridors without a glimpse of light.

Which is scarier, not seeing or the unknown?

“You must do the things you think you cannot do.”Eleanor Roosevelt

We like the comfort of seeing. We do what we do amidst light.

I see, therefore, I know.

I see, therefore, I can.

I see, therefore, I will.

But what if you can’t see?

I don’t see, therefore, I don’t know.

I don’t see, therefore, I can’t.

I don’t see, therefore, I won’t.

What if you have to proceed even though you can’t see or can only see dimly?

I cannot see, then I will learn.

I cannot see, then I will trust.

I cannot see, yet I will endeavor.

Sometimes we have to make decisions on what we can’t see and on the unknown. When these moments enter our lives, (and believe me they will enter your life) we need to change our posture from illuminated decision making to unknown decision making. No human is void of the unknown. Each individual story will have at least one chapter where they cannot see ahead.

There are no absolutes in the unknown.

Think about entering a dark room and trying to get to the other side. With careful steps and hands extended, we cautiously and nervously proceed. Some will enter the room and will turn right back around; the unknown is too frightening and they will opt out. Those that choose to attempt this challenge can only do it one way: one step at a time and with a tremendous amount of trust. And as each step moves you forward, you learn. Learning comes from what you just did, not what you are about to do.

Learn from your previous steps, trust the forward steps and choose to endeavor.

– Karen Thrall

*also published on www.karenthrall.com

Categories
Ashley Awesomeness in the World

History of 100 Years

A few weeks ago, I ventured back to my home state of Indiana to celebrate my great grandma Lela Barber’s 100th birthday. While she doesn’t actually turn 100 until November, July seemed like the perfect month to corral a huge family that’s spread across several states. The celebration was a huge success, if you don’t count the suffocating heat and humidity…but who am I to complain? My great grandma dealt with that business like a champ.

Her milestone has made me stop and think about a lot of things. In her card, I thanked her for the years of beauty and laughter she’s brought to the world. What I couldn’t write in her card was “my goodness, how did you do it all these years?!” I know some of the truth; she’s a tough, no-nonsense lady. She was once a lunch lady at the local school and she tells stories about former students approaching her every now and then. They share memories they have of her and she says to all of us, “Ohhh I can’t remember those kids from Adam! I was busy doing my job.”

She’s sharp as a tack at nearly 100 years – I walked into the party, she hugged me and said “Hi Ashley!” followed by a sarcastic “It is ‘Ashley,’ right?” I wonder where she’s found the strength to face the changes that have defined her lifetime. I wish I could know how she’s managed to remember all the history she’s accumulated – the names of her kids, grandkids, great grandkids, the birthdays, this first steps, the anniversaries…all of the milestones.

She wasn’t able to travel the two hours north for my wedding several years ago so she instead wrote a letter about what she remembered about the day my dad first met me as an infant. Man, oh man, was that a tear-jerker. My mom had me when she was pretty young, and, at the time of my birth, my dad was in South Dakota with the Air Force. From what my mom says, my great grandma’s depiction of that day and experience was pretty spot on. Last year, as the city of Washington, Indiana, was preparing to celebrate their annual Rail Fest, she called the local newspaper to tell stories of the railroad’s economic success in the city, lest anyone forget. I love how she carries all this knowledge with her, and continues to share it with anyone who will listen.

I think what I admire most is how she’s maintained what can only be called sanity, for nearly 100 years. Most of the time, I end my day stressing about what I couldn’t change around me, and wondering if tomorrow truly holds all the answers. And then I remember I should be relishing in all of these small moments, saving them for a great letter to my future great grandchild. Lela is my mother’s fraternal grandmother, and while on this side of my family, longevity is notable (Lela’s husband, my great grandpa Barber, lived to be 96), in other lineage, there is a strong history of Alzheimer’s and dementia. My joke is that it’s likely I’ll live to 90 plus, but I might not know my name for the last 30 years of my life. With that in mind, this milestone celebration for my family has encouraged me to fight for every memory I make, and to keep writing…I might have to share a good piece of forgotten DC history with the Washington Post one day, if I can just remember it…

– Ashley Respecki

Categories
Career Libby

Time to Move On

My brother is a commercial diver by trade (helmets not tanks). He has been diving for almost twenty years and working for the same company for the past seven. Last week he just up and quit. He was reluctant to tell my parents and me and my husband about it, feeling it was an irresponsible move, but he did finally tell us. Here’s our collective take on things:

  1. Always do your best. This is something instilled in both my brother and me from birth and the message is usually delivered as, “Don’t do a half-assed job.” When whatever your co-workers or company is doing impedes your ability to do your best, it’s time to move on.
  2. You can’t change other people. You can only change yourself and how you receive other people’s interactions with you. If you’ve done all you can to adapt to the inane behavior of others and they continue to encroach on your sanity, it’s time to move on.
  3. Safety is no accident. This is true no matter what, but when you’re on a boat in the middle of the ocean responsible for the lives of a five man crew, it transforms from catch phrase to survival tactic. My brother would never be considered lackadaisical, whimsical or frivolous. If he asks you to do something on his boat, you do it or risk an injury to yourself or others. If you’re working with people who do not value your health and well-being, it’s time to move on.
  4. Loyalty is a tricky thing. Loyalty is something you want in a business environment – some level of trust and comfort allows people to settle in and do their best work. It is helpful when building a team and growing an enterprise. But it must also be paired with buckling down, looking out for the company interests and a subordinated ego. If your boss chooses a slacker crony over your hard work and productivity, it’s time to move on.
  5. Your reputation will proceed you. If you work hard, do your best, act in the best interests of the company, and behave like a brand ambassador at all times, people notice you. And if you’re one of the few people behaving this way in your organization, they will notice you even more. If your principles are being compromised, it’s time to move on.

When you have a tried and true work ethic, when you have spent years gaining experience and expertise, when you have treated all your co-workers – those both above and below you in the organization chart – with respect, you can move on. Something else will come along. It would be ideal to have something planned before making a move, but life doesn’t always work like that. Though if you behave in such a way that people want to be associated with you, you won’t have any worries when you finally say, “Enough is enough. It’s time to move on.”

(P.S. Within a week of quitting his job, my brother got a new full-time job, a part-time job AND an offer for a seasonal job. He’s fine and we’re all very proud.)

– Libby Bingham

Categories
Awesomeness in the World Karen

Character is More Important than Reputation

karen - water
Photo credit: Andrew Phillips

One thing I have learned over the years is this: character is more important than reputation. I’m not the only one who holds this stance. I think those who know what it’s like to endure hardship relate to me.

“Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.” – Helen Keller

Our reputation is based on what people think of us. Did you know we only have 3-5 seconds to make a first impression? Does it have to do with our character or reputation? It has to do solely with our reputation. How we treat an individual will determine their opinion of us. How we conduct ourselves publicly will influence the onlookers’ view of who we are.

When I went through my divorce in 2010, I immediately began to feel shame for having a failed marriage. Will people think I’m not good with relationships? Will people think I don’t place a high value on commitment? Will people think I quit? Will people think I did something wrong? Have I disqualified myself from continuing to coach people in their business or personal lives? These are big topics, and these questions are fueled by how my reputation may have been affected.

Reputation is viewing someone’s environment with partial knowledge. As humans, we are presented with an immediate story and therefore make a quick assessment. This is normal human behavior, and will remain this way today and in the future to come. This assessment is based on what we see and how we perceive the situation. The majority of humans want to think the best of others. We want to give individuals the benefit of the doubt. We ward off negative opinions and potential judgments, and we try very hard to not perceive wrongly. That takes conscious effort.

When time is on our side, we have the opportunity to establish stronger bonds with people and, in so doing, we learn more about the individual because we have the privilege of walking alongside their journey with them. This is when reputation morphs into character.

Going back to my divorce as an example, I had a small circle of friends where I found my refuge. It was a circle of eight people. I closed out the world and “disappeared” into my family, my eight friends, my therapist Dr. Kirk Austin, and my work. I was overwhelmed with pain and, well, I was a broken person. One of my closest friends, Tanya Cassidy, said: “you’re like a fragile bird.” My mom and dad were huge supporters and I found great comfort in their encouragement and love. My sister would listen to me process through countless hours of sorrow. Dr. Kirk Austin was an incredible gift to me as he helped me unpack, first, my behaviors and dysfunctions; and then he helped rebuild my true identity. These pillars were my oasis, my haven and my voice of hope. My career was my place of escape. I immersed myself in work I love that had nothing to do with my hardship. I wanted to keep giving; it was a place where I knew I could grow and regain my strength and confidence. My colleagues saw my shortcomings, my anxieties and my tears. My management team was the ones I’d celebrate with, build business with, experience success, and where I could listen and support their work.

My children walked through the deepest valleys with me, and I went through profound grief knowing they were victims of the tearing apart of a traditional family unit. This, by far, was the biggest pain I had to overcome. There is nothing that will ever separate my children from my love. And although we had to work through a painful process, we are stronger for it; we are closer for it; and our love is deeper for it. Healing is a beautiful gift. And it enriched our relationship.

When you experience the pangs of a negative reputation, you will get over it. Don’t fear. It is fleeting. People are kind enough to forget. People are kind enough to give you a second chance. Don’t despair. We all have a story in our lives that we’re reluctant to share, in fear that it will affect our reputation. No need to be reluctant. It is the very story that you wish to bury that will be a tremendous gift to others. When we overcome an event in our lives, we instantly become a carrier of hope.

What people see on the surface is fleeting. It is not raw reality; it is the perception of reality. Observing someone momentarily can only produce one result: a reputation.

It’s in the journey we walk with people where we engage with the richness of one’s character. (Allow me to be poetic for a moment, please). In the depth of your soul, in the warmth of your heart, in the contemplations of your mind is where character abides. With each story, we can choose how it will influence who we’re becoming. This life is a continual journey of becoming. Who we are becoming can only grow in powerful ways when we engage our character.

Abraham Lincoln once said, “Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.”

What does Abraham Lincoln mean by ‘character’?

Using three different English dictionaries, character is defined as (1) “the mental and moral qualities distinctive to an individual.” (Oxford) (2) “the complex of mental and ethical traits marking a person.” (Merriam Webster)  (3) “the quality of being determined and able to deal with difficult situations.” (Cambridge)

I have a new phrase I try to say often: this is my story.

This is my story is my commitment to invest in my character no matter what curve ball is thrown my way. When I choose to allow each chapter of my life to be a new opportunity for growth, I am only left with one outcome: a richer character. This conviction creates immeasurable hope inside me. It tells me “all will be well.”

If I want to grow in the area of trust, then today is the perfect day to grow this character trait of trust. If I want to grow in the area of kindness, then today is the perfect day to grow this character trait of kindness. Character is choosing moral, ethical and mental outcomes regardless of the circumstances.

Today will either be an effortless day or a challenging day. Either way, my character has an opportunity to delve deeper. Every day matters.

In reading 30 Lessons For Living by Karl Pillemer, the people highlighted in this book, in my opinion, exude tremendous character and wisdom that comes from experience. They have journeyed life, and as they reflect back, they see how it helped develop their character.

For character to truly be enriched, it requires events where we have the privilege to grow and learn. Regardless of the circumstances, your character is ready and available to be enriched.

Reputation is fleeting. Character is long lasting. Always choose character first and foremost. Good repute will follow.

– Karen Thrall

*also published on www.karenthrall.com

Categories
Career Libby

Making the Pitch

Last week, I was asked to present an idea about moving a beloved face-to-face (f2f) program to an online format. I was actually quite nervous about it, but my boss assured me that it was a casual situation and I only needed to talk for five minutes. Here’s what I learned:

  1. It is a fantastic opportunity to be able to present my idea to decision makers before spending a lot of time on a written proposal. That isn’t to say I didn’t do a lot of homework beforehand but since it was verbal, I didn’t worry about typos!
  2. Five minutes is not enough time! It is important NOT to rush through your pitch. If people are going to be green or red lighting your project, you need to present them with all the relevant information for them to make that decision. For me – taking an existing program and radically changing it – it was important to give them some history, an idea of my level of involvement and expertise, and an understanding that I’d thought through the majority of angles and considerations. While this took more time upfront, it allowed them to focus on the whole picture rather than the details that can make things sticky moving forward.
  3. No matter how well you know the subject matter, smart people can add value. Even not-so-smart people have their contributions to make! By talking through an idea out loud and with the necessity of answering questions right then and there, you can be assured (or not) of the soundness of what you’re trying to do, and make it even better.
  4. The small stuff does matter…at least in an implementation phase. Being aware of what other stakeholders are concerned about (How will this affect me?) up front, leads to more diplomatic approaches when sharing information. Indeed, they can be presented as opportunities and can get people excited about change, even if it encroaches upon their comfort zone.
  5. Be open-minded. It’s hard to distance yourself from a project that you’ve worked long and hard on, and when people offer criticism or question the value, it can be hurtful – if you let it. But if you approach it from the viewpoint of thinking through all the angles before investing time and money, you are less likely to personalize it and more likely to be successful. Assume people want to help you, not impede you!

I am not a fan of process when it comes to innovation (too many rules!), but having an arrangement where open, honest and constructive questions and feedback can be shared at a very early stage, can lead to much sounder outcomes. If you make the pitch the right way, you may find yourself with a lot more support than you ever thought possible.

What will you pitch today?

– Libby Bingham